Make the most of your time on and off the slopes with a RocketSki representative. Booking a rep for your group holiday is a great way to gain some insider resort knowledge, ensure everything runs hassle-free, and everybody’s needs are covered.
Peace of mind
When you’re on holiday, you want to be worry-free. Having a rep join you on your trip allows you to truly relax, knowing if anything pops up that needs to be fixed or altered, your rep will be on hand to get it settled.
In-depth resort knowledge
Our reps have worked with us for a number of years, allowing them to build up close relationships with the hotels we use and gain invaluable knowledge of the resorts we offer.
Fast track to the slopes
Your designated rep will be your first point of contact for the duration of your stay to ensure everything runs smoothly and efficiently. Need a last-minute amendment to your ski equipment or want to add on a person to your group lesson? Your rep will have it sorted!
Ski & boot hire
Need a last minute amendment to a ski fitting or want somebody else to take on the ever-growing list of boot sizes and requirements? Your RocketSki rep will be able to handle and arrange this all for your group.
A bit more about the service our reps provide…
If you’re flying into your resort, your rep will meet you at the airport and accompany you to your accommodation. They will be able to provide information about your accommodation, the resort facilities and answer any questions you may have. When it’s time to make your way back home, they will confirm your transfer departure time and ensure everything runs like clockwork.
If you decide not to pre-book your lift passes or equipment hire, your rep will be able to organise this in resort for you. They’ll also be able to sort out après-ski activities and table reservations for your group.
If anything pops up where you need to make changes to your holiday whilst in resort – whether this is changing a departure time or unsure about the shuttle bus times, your rep will be present to offer a personalised service.
Exceptional customer service
We pride ourselves on offering a high quality customer service from start to finish. With a friendly smile and approachable personality, our ski reps will always be on hand to answer any questions you may have.